PRIVACY POLICIES

Privacy Policy

At CINTIRELLAS, your privacy and trust are very important to us. We are committed to maintaining transparent policies that ensure a safe and enjoyable shopping experience.

How We Collect Information

When you make a purchase or interact with our site, we collect the personal information you voluntarily provide — such as your name, email, shipping address, and order details. This information is used solely to fulfill your order, provide customer support, and keep you informed.

How We Use Your Information

We may use your information to:

Process and deliver your orders
Provide customer support and technical assistance
Send order confirmations, updates, and promotional messages
Improve our services and site functionality through analytics
Comply with applicable legal obligations

We do not sell your information to third parties.

Hosting and Data Security

Our store is hosted on Wix.com, which provides secure servers and PCI-DSS compliant payment gateways. Your information is protected with encryption and firewall technology.

All direct payment options (like credit card transactions) are processed in accordance with the Payment Card Industry Data Security Standard (PCI-DSS).

Communication

We may contact you regarding:

Your order status or account
Customer service or support
Promotions or updates (only if you opt in)
Policy or legal updates

We may use email, phone, SMS, or postal mail for communication purposes.

Cookies & Tracking Tools

Our website uses cookies to improve functionality and enhance your experience. Cookies help us:

Remember user preferences and sessions
Analyze site traffic and performance
Ensure a secure browsing experience

To manage your cookie preferences, check your browser settings. You can also opt out of Google Analytics tracking at: http://tools.google.com/dlpage/gaoptout

Withdrawing Consent

You may request to access, modify, or delete your personal information at any time by emailing us at:
📧 becintirellas@cintirellas.com

Policy Updates

This Privacy Policy may be updated periodically. Changes will be posted here, and any major updates will be clearly indicated. We encourage you to review it regularly.

Contact

Have questions about your data or this policy?
Please reach out to us at: becintirellas@cintirellas.com